Frequently Asked Questions
Browse the glossary using this index
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| (Last edited: Monday, July 16, 2007, 02:13 PM) | ||
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| Answer: Some Acrobat (pdf) versions of the course have large file sizes. Users on dial-up connections may assume that the file is not downloading when in fact it is still in process. Assuming that you do not have a firewall or pop up ad filter that is preventing the download, you will likely need to wait longer for the file to download. The pdf files may also be impacted by pop up ad filters and firewall settings (see Pop-up ad filters and firewalls). If you have a hard time opening PDF files at ChristianCourses.com, try to right-click (option-click on a Mac), and choose "Save target as..." (Internet Explorer) or "Save Link As..." (Firefox) and save the PDF file to your computer. Then open the PDF file you saved to your computer to read the assignment. | ||
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| (Last edited: Friday, January 9, 2009, 11:34 PM) | ||
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| Answer: All courses at ChristianCourses.com with the exception of Institute of Theological Studies (ITS) courses are only available via the Web. The ITS courses are available in audio download or CD format. Please do not request print versions of the courses, as they do not exist at this time. If you are on a slower (dial-up) connection that cannot play our teaching videos, you may still benefit from the courses by printing and reading the transcripts provided for most lessons. The transcripts are provided in Acrobat (pdf) formats. You will find the print version by going to the course and following the lesson activities. | ||
| (Last edited: Saturday, January 10, 2009, 12:32 AM) | ||
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| Answer: Our certificate programs are not directly accredited by any regional accrediting association or certification group. However, the Course Completion credits are awarded equivalency credit toward continuing education and academic programs in some formal study programs. Please direct all accreditation questions to the respective association and not to ChristianCourses.com. | ||
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| (Last edited: Saturday, January 10, 2009, 12:36 AM) | ||
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| Answer: All of the FREE courses at ChristianCourses.com do not require the purchase of additional resources. Courses in the Certificate Program may require the purchase of additional resources, as they are generally tied to certification or academic credit. Certain free courses, however, may suggest the purchase of a textbook(s) or other materials in order to enhance the learning process. The only free course that requires the purchase of a textbook is Foundations of the Christian Church. For all other courses, the textbook is a helpful supplement to your learning, but not required. Please see the course syllabus for more information. | ||
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Question: (Last edited: Monday, July 16, 2007, 02:07 PM)How can I contact RBC Ministries? | ||
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| Answer: To request information or print materials from RBC Ministries, please contact them directly through their Web site at www.rbc.org. | ||
Question: (Last edited: Monday, July 16, 2007, 05:40 PM)How can I make comments or suggestions? | ||
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| Answer: We take your comments and suggestion seriously. If you use our Contact form, be assured that all comments are read and, where appropriate, acted upon. | ||
Question: (Last edited: Thursday, November 8, 2007, 07:47 PM)How do I access a course? | ||
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| Answer: To return to a course, once you are registered, select your preferred course from the course catalog. Next, enter your Username and Password. You will be taken directly to the course of choice. To access other courses in the system once you are logged in, click on "Course Catalog" in the left hand menu. If you are having trouble logging in, please see When I try to log in, Why does it take me back over and over again to the login page? | ||
Question: (Last edited: Monday, July 16, 2007, 02:30 PM)How do I bookmark my place in a course? | ||
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| Answer: CC.COM is an open learning system. That is, you may take the course as often as you’d like, for as long as you’d like. We do not automatically bookmark your last location within a course. For that reason, take note of or bookmark the last lesson you have completed on your browser so that when you return to a course you may return to the appropriate lesson. | ||
| (Last edited: Monday, March 23, 2009, 01:16 PM) | ||
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| Answer: If you want to bookmark your location in a course, simply use your browser’s bookmark function to save the exact location of your study. When you return to the course on the next visit, select that bookmark and you will be directed to the login page. Once you login, you will be taken to your bookmark location. | ||
| (Last edited: Monday, July 16, 2007, 01:52 PM) | ||
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| Answer: Click on My Profile on the Main Menu of the Home Page to make changes to your account. You may unsubscribe from the monthly newsletter, change your mailing address/email address, view your forum posts, directly from this area. You may change your password by clicking on the “Change password” button. Please do not contact us directly with email address changes as they can be made directly from the Edit profile screen. CC.COM provides a monthly email newsletter to keep you up to date on new course releases and other information. You may unsubscribe from the newsletter through a link at the bottom of each newsletter or through your “Edit profile" screen. | ||